It’s safe to say that poor product quality can have a significant impact on a manufacturer’s reputation and bottom line, so quality is always top of mind both for suppliers and customers across industries. But what is it that can give small and medium-sized manufacturers an extra push to become “premium suppliers” to customers? CMTC Quality Practice Lead Eliot Dratch discusses the key points that large customers typically demand from their lower-tier suppliers before advancing their status to "Premium Supplier." This approach is applicable to most industries, including aerospace, consumer products, medical, apparel, food, etc.
Eliot Dratch Sr. Quality Consultant at CMTC Eliot Dratch is a Senior Quality Consultant for CMTC specializing in operational improvements for industrial manufacturers. This includes implementing Quality, Safety and Lean programs and teaching methods